I have been using a WD My Cloud NAS for many years and have had very few problems with it apart from one where the time machine backup fails and when I try to set the time machine up again it always fails. There is a fix so I thought I would share it with any other WD My Cloud users who experiwnce the same issue.
- Login to the WD My Cloud web interface. This is done by entering the following url into your browser address bar
- Windows:
http://wdmycloud/
- macOS:
http://wdmycloud.local
- If you have changed the name of your WD My Cloud device then replace wdmycloud with the name of your device
- Windows:
- Now enter your username and password and select Login
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- Select Settings
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- In the Mac Backups section click on the ON/OFF button so that it is turned OFF
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- Now click on the account button located top right
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- Select Reboot from the dropdown menu
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- You will now have to wait 5 minutes or so whilst your NAS reboots and initialises. Once complete you will need to open the web interface again
- Login to the WD My Cloud web interface by entering the following url into your browser address bar
- Windows:
http://wdmycloud/
- macOS:
http://wdmycloud.local
- If you have changed the name of your WD My Cloud device then replace wdmycloud with the name of your device
- Windows:
- Now enter your username and password and select Login
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- Select Settings
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- In the Mac Backups section click on the ON/OFF button so that it is turned ON
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- Now open your System Settings and select Time Machine
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- Now click on Select Backup Disk…
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- Choose your WD My Cloud NAS and then select Use Disk
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- Enter the Username and Password for your NAS and then select Connect
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- You should now see a notification saying it is connecting
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- Once connected you should see your WD My Cloud is ready to start backing up again
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